Resume & Professional Experience

Generative AI Standards: Pioneered AI-driven product features by architecting Phase 1 & 2 Generative AI Summary Design Standards. Designed prompt-response UI frameworks that simplified dense clinical data, directly affecting 7,000 daily active users.

Agentic Onboarding: Spearheaded the research and conceptualization of dynamic, conversational onboarding models. Clarified task orchestration and personalization timing, which reduced onboarding user friction by 80% and sped up time-to-value for clinical workflows.

AI Leadership & Operations: Co-led a two-day cross-functional AI workshop to define human-in-the-loop interaction standards. Translated workshop outcomes into an actionable AI design library and established enterprise AI design principles.

Voice-Driven AI Interactions: Designed intuitive AI voice-control interfaces for clinical applications. Leveraged Natural Language Processing (NLP) to enable hands-free navigation and seamless data entry, which reduced cognitive load for users and improved overall health equity accessibility.

Design Systems & Developer Handoff: Architected and scaled the centralized Abyss Figma design system. Leveraged advanced component properties, structured annotations, and Dev Mode to ensure absolute accessibility compliance and reduced developer clarification cycles by 30%.

Mentorship: Scaled internal design operations by training and mentoring four junior designers (Sakshi, Nadeem, Nitin, Monika) and successfully leading the cross-functional Jarvis Redesign Alignment project.

Product Discovery & Optimization: Driven product discovery and data-driven UI enhancements for a massive global e-commerce ecosystem, balancing complex technical feasibility with seamless customer needs.

High-Impact Enhancements: Collaborated closely with executives, researchers, and engineers to overhaul the "making an offer" experience,translating qualitative and quantitative research into high-fidelity interactive prototypes.

End-to-End UX Lifecycles: Executed rigorous, 500+ hour user-centered design (UCD) processes, synthesizing data-driven strategies through heuristic evaluations, user journey mapping, and affinity diagramming.

Research & Product Strategy: Spearheaded UX research and product strategy for clients (Advantage Evans, Language Gap), delivering structured Information Architecture (IA) and high-fidelity prototypes in Figma and Axure RP to optimize conversion rates.

Platform Overhauls & UX Writing: Overhauled complex digital platforms (Eco-Stylist, Tails of Joy, Ampersand) by evaluating user ecosystems and implementing strategic UX writing to align UI enhancements with business growth goals.

Human-AI Interaction Design: Pioneered Human-AI Interaction Design for a GiftCard app, creating intuitive user flows and task frameworks validated through rigorous usability testing.

Dual-Sided Marketplace (TechTik): Architected a dual-sided marketplace (TechTik), translating user research into structured Information Architecture (IA) and responsive high-fidelity prototypes.

Web & Mobile CRO: Designed high-converting web and mobile experiences, applying Conversion Rate Optimization (CRO) and visual hierarchy in Figma to drive customer acquisition.

SaaS Financial Analytics Dashboard: Led end-to-end design for a SaaS Financial Analytics Dashboard, translating intricate transactional tracking and forecasting tools into intuitive, intelligent data visualizations.

AI Personal Shopping Assistant: Spearheaded mobile interaction strategy for an AI Personal Shopping Assistant, designing prompt-response layouts and a scalable component system in Figma to support algorithmic product recommendations.

Design Specs & Prototyping: Produced detailed design specifications and interactive prototypes outlining component behavior, prioritizing interaction design (IxD), responsive layouts, and WCAG accessibility standards.

Complex Data Workflows: Leveraged advanced layout composition and complex form interface design to transform dense, data-heavy workflows into intuitive, visually compelling user experiences.

Cross-Functional Collaboration: Collaborated cross-functionally with product managers, engineers, and researchers to architect, document, and deliver reusable component patterns utilizing atomic design principles.

Design System Advocacy: Championed design system adoption across the organization, aligning UI/UX solutions with business objectives and demonstrating systemic value to stakeholders.